Cafe @ Sol Rio in Dublin

At the restaurant, Ivan and José were very helpful and provided great service. Thank you very much.

Ballsbridge is Dublin's most gracious quarter — embassy territory, mature trees, Georgian architecture, and the kind of quiet dignity that feels a world away from the city bustle despite being minutes from the center — and the InterContinental Dublin inhabits this setting with appropriate elegance and considerable scale. I have stayed here on multiple visits to Dublin over the years, drawn back consistently by the spacious rooms, the reliable service, the exceptional spa, and the simply unbeatable address for exploring the southside of the city. As someone who owns property and follows real estate markets on both sides of the Atlantic, I always pay attention to what a hotel communicates about its neighborhood — and the InterContinental Ballsbridge communicates established, enduring quality with real authority. My room was generous and beautifully appointed, the kind of space that invites you to actually slow down rather than just sleep. The Seasons restaurant delivers confident modern Irish cooking with strong sourcing from Irish farms and coastal waters. The spa complex, including the impressive pool, is one of the best hotel wellness facilities in Dublin. The staff throughout have that quality that the finest Irish hospitality always produces: genuinely warm, personally attentive, and deeply proud of their city and their hotel. The InterContinental Dublin is a classic for very good reason. I return here regularly.

This is a belated review, we stayed here in May for an event. One of the best hotel experiences that I’ve had to date. Excellent service, a great room, and an overall top hotel experience. One of the highlights was breakfast, with a great selection of food and staff who were on the ball and running service the way it needs to be run. They anticipated our every want and then some! Would highly recommend!. So my past review was a year ago and we stayed again last night as we attended an event. On arrival we where greeted by a very friendly receptionist. The room seemed nice initially but on closer inspection it was quite shabby and the walls where grimey. Like they all needed repainting. We went for breakfast in the morning. We weren’t greeted on arrival and I had to ask was it ok to sit in the bar area as the breakfast area is being refurbished. The experience left me feeling deflated, very poor service and food wasn’t great. I was quite surprised at the comparison to last year where we had a fantastic breakfast experience with very competent waiting staff. Overall I would say the place is in need of a refurb and I understand it’s hard to find staff but what happened to the staff that where working last year. Overall quite disappointed.

We visited the InterContinental this afternoon to celebrate my mum’s birthday. Our party consisted of 10 people (8 adults and 2 children), and unfortunately, the experience did not meet expectations for a 5-star hotel. Around half of our group ordered steak, with some upgrading from striploin to fillet. When placing our order, we were informed that all steaks had to be cooked the same way. We were told this was hotel policy. In a 5-star establishment charging premium prices, being told we could not choose how our steak was cooked was extremely disappointing. After raising the issue, we were eventually told they could accommodate individual cooking preferences, but only as a one-time exception. This should not be considered an exception, but standard service. Service throughout the afternoon was also very slow. I mentioned twice that we were there to celebrate my mum’s birthday, yet this was overlooked when her dessert was brought out, which was very disappointing. Overall, the experience did not reflect the level of service or flexibility one would expect from a hotel of this calibre.

What's not to like about this hotel? Great location, great facilities, super quality interior decor with quality furniture. The food is excellent with first-class service. It's got to be the place to stay when in Dublin if you want to be spoiled.

A fantastic hotel with the friendliest staff we have ever encountered So nice. This will always be our Dublin Hotel. The general manager greeted us at breakfast!! This hotel is setting and standard for true Irish hospitality Thank you. See you soon

The InterContinental Dublin is a splendid 5-Star hotel located in quiet Sandymount just SE of downtown Dublin. The rooms a quite large by European standards and are very bright and comfortable with old world charm. The marble bathrooms are sparking clean with tub and shower. The room features a coffee/tea bar area with refrigerator, desk, comfy reading chair with ottoman, and two bathrobes with disposable slippers. The entire staff is wonderful and accommodating and always has the time for questions. The hotel looks fabulous, completely decked out for the Christmas holidays. The Christmastime “Elf Town” is just around the corner from the hotel with rides and attractions for kids of all ages. Busses and trolleys to downtown and surrounding area are very nearby, and can tap-and-go with a Leap Card. Good grocery stores are not really walking distance. There is a Spar convenience-type store about 1-km away and the terrific Marks & Spencer Food Hall all the way downtown on the Grafton walking street. A stay at this hotel won’t disappoint.

Poor and boring food at a function

This is a very quiet hotel.Front staff is very friendly.Rooms is very clean and have Coffee maker, fridge,safe, bathrobes,free water and tea or coffee.

This hotel sets a high standard for the InterContinental brand across all areas, from the moment the bellhop opens the taxi door to the reception team, housekeeping, engineering, the meticulous breakfast service (including the quality of the food), the bar, and the gym. And oohh... (not to forget): the concierge service run by a highly qualified professional lady. (Such exceptional concierge service is rare these days, primarily when many rely on AI tools as their "personal concierge") The attention to detail and hospitality at this establishment is unmatched (It could be the Northern Star of the InterContinental brand). While the building is old, and shows some signs of wear and fatigue, this does not detract from the high standards of hospitality. Rarely, I would consider a hotel rated "6th star" for service, and a "7th star" for housekeeping. This one does. Located approximately a 10-minute drive from downtown Dublin and 40 minutes from Dublin Airport, in a quiet neighborhood, this hotel is the ideal place to stay in Dublin.