Coolera House in

25/04/2025: Called in for lunch today as I was working locally. I just love this place. The location, the quality food that is reasonable priced. It was par for the course again today. Perfectly cooked vegetables, delicious mashed potatoes, succulent leg of lamb with mouthwatering gravy. It was a 5 star experience as I expected. The waitress today, though, really let the place down. She was on her own, so initially, I put her lack of engagement down to this. I soon realised there were only 2 other tables to service. Initially, she seemed to be busy with a book used for reservations until a customer came to the bar to pay. This man had been waiting for her arrival to pay the bill and became impatient. When the waitress approached the bar, I then saw her phone on the book and realised her reason for keeping her back on the very few customers present in the restaurant. I highly recommend this place and have done so for over 20 years. The terrible service I experienced today won't deter my frequent visits, but I feel it's a greek tragedy that one employee can have such a negative impact on this awesome place. Every time I had been there prior to today, I found the staff approachable and very polite. Not today, though. Even when paying the bill, there was nothing. Honestly, I have had better engagement in McDonald's.

08/04/2025: Got seated quickly on a weekend, with no reservation (off season). The spicy chicken noodles had a great taste, though the chicken was a bit on the dry side.