31/05/2026: I've stayed at the Marker Hotel on my last two visits to Dublin, each lasting about a week. While the hotel is beautiful with great amenities, this most recent visit fell far short of expectations.
The curtain issue: Our room curtain would not close fully, allowing light to stream in and making restful sleep nearly impossible. We reported this to staff multiple times throughout our stay. Each time we were told it was fixed, but it never was. Staff would simply force the curtain as far as it would go, and the problem persisted the moment it was reopened. On our fourth or fifth attempt, the curtain partially detached and fell on my friend. Despite further repair attempts, the issue was never resolved. While the hotel sent chocolates and wine (which we appreciated), what we needed was either a proper fix or an offer to switch rooms. The result was a week-long vacation where we never felt fully rested, hardly what you expect from an expensive room.
The spa policy: We booked this hotel primarily for the spa. We understood that child access hours changed during the Christmas–New Year period and planned our days accordingly to use the spa during adult-only hours. However, multiple times we arrived to find the pool and hot tub packed with children, splashing, diving, and screaming, making it impossible to relax. When I asked staff about the discrepancy, I was told they were allowing children during adult-only hours due to check-ins. This was incredibly frustrating, as the spa was the primary reason we chose to return to the Marker. We never got to use the facilities as planned and never got to fully relax. The staff response to this issue was also insufficient.
We also experienced issues with shower pressure, noise, and other minor problems. For the price point, I'm disappointed we didn't receive what we paid for. We're returning to Dublin in May and had initially planned to book the Marker again, but based on this experience, we'll unfortunately be looking elsewhere.
30/05/2026: The rooftop bar is brilliant. Great service, snacks, and photographic views. As always, the staff were top notch, warm, welcoming and happy to help.