Long Thanh in Dublin

27/08/2025: I did not have a good experience with the staff member who served me today. I simply asked for a takeaway box, as I was dining out, and she responded by saying that if she gave me the box, she would not give me a paper bag. I explained that I needed a way to carry my food and asked for a bag, but she handed me a very small paper bag and said, “Why, what’s wrong with this?” She also mentioned that they are not allowed to provide a paper bag for takeaway, but instead of being dismissive, she could have politely explained the policy or offered me the option to purchase a bag. Her tone came across as rude and unapproachable. I believe staff should be respectful and courteous toward customers. I understand that working can be tiring, but customers are also tired, and we come to buy food for convenience. A simple gesture of kindness goes a long way, and I hope this staff member can be reminded to treat customers with more respect in the future.

05/08/2025: The best part of this cafe is its location. What a great advantage to run the only cafe in Herbert Park and yet, it doesn’t seem this business is able to fully make the best out of it. The table area inside is often quite dirty, staff is not very interested and in general operating at a basic standard. They have recently introduced the automatic tip system while paying with cards and this should not really be a thing considering there is no table service at all. Prices are high enough as it is imo.