Parkview Hotel in Newtownmountkennedy

Have stayed many times in this Hotel and allways had a great experience until tonight. Tried ordering a toated sandwich from the room service menu only to be told there wasn't any. When I asked if they had run out of bread I was very rudely told by the porter " it's not my job to make sandwiches. I just tosst them and the chef never made any so it's his fault ". He then informed me to order a domino's or something off just eat. Why have room service items in the guest booklet if they are not available??

Here’s a clear, professional draft you can use: --- Recommendation for Menu and Kitchen Improvements I would like to raise a concern regarding the food offering and kitchen standards at Parkview Hotel. On multiple visits, the overall dining experience has been disappointing. The menu feels very basic and lacks the quality, creativity, and consistency that would be expected. In comparison to what is currently available in nearby areas such as Delgany and Ashford, the standard falls noticeably short. There appears to be a need for a full review and overhaul of both the menu and kitchen operations. This could include: Introducing a more modern, varied, and locally inspired menu Improving ingredient quality and presentation standards Reviewing kitchen processes to ensure consistency across service Investing in staff training and development to raise overall performance Given the hotel’s location and potential, there is a strong opportunity to significantly improve the food offering and better compete with nearby establishments. I hope this feedback is taken constructively, as the venue itself has great potential, but the current food experience does not reflect that.

We just got food here after a hike and all the starters (great portion sizes) and mains were delicious. Really loved the chicken wings

4 of us just spent a night here. The Bar and Restaurant here are very tastefully done. Some of the rooms and upstairs are a bit tired. Apart from that and much more importantly this hotel has really exvellent staff. Chloe on reception made for a very positive first point of contact. Matched later by Katie in the restaurant. Food was plentiful and high quality. If you order a starter may not finish main course!!!! Breakfast staff were very pleasant esprcially Lilly. Keep up the good work Parkview

Another example of a hotel that's more than happy to take your money but not provide a service or facility to match the fee/charge. Don't get me wrong - I wholly appreciate that it's a 3 star hotel - I am not expecting 5 star standards or service. However, regardless of the star rating, the very least a hotel should be providing is somewhere clean, well maintained and staff who show some semblance of friendliness towards guests. Whilst check in and check out were not terrible - I certainly did not feel 'welcomed' on check in or 'appreciated' on check out. For a 3 star - the bedroom was very spacious - but very, very dated. But the lack of details was dreadful - storage shelves far too high, dirty plug sockets, in the en-suite - it was full of "screw holes" not filled in, a hand dryer that doesn't work (so just remove it) - the shower head was far too close to the wall. The room just needs to be updated and cleaned properly. The canopy out the back is littered with holes - just remove it. Listen, the above may sound "small" (to some people) - but I am tried of businesses not doing what they are supposed to. Their websites are laden with superlatives - but then in reality - I rarely see them. If you say you're going to do "A, B & C" - or that you are "A, B & C" - then do what you say. But stop under delivering and over charging - it's so insulting to a paying guest.

Good location not too far from Glendalough. Food was delicious. Great deals on rooms/food