The Betsy in Swords

18/12/2024: Loved the food and the service. Best place for breakfast in Swords.

16/11/2024: Went in for a quick brunch which quickly spiralled into an unpleasant experience to say the least. We got seated fairly quickly however, issues started to come to light when placing our order. My partner requested the brisket sandwich with triple the meat whatever the cost as last time the sandwich was lackluster. The manager refused and stated that this request was outrageous. We settled for the breakfast wrap instead and I requested a club sandwich. We waited 40 minutes for a sandwich and a wrap. Multiple parties which, arrived later than us received their food in good time. Finally, upon receiving our order, it was incorrect and a breakfast toastie was given to us mistakenly, instead of the wrap. It took them 2 minutes and 28 seconds to replace the order which, beckons the question why the 40 minute wait in the first place? The club sandwich was nice but the wrap was only okay which was saved by the extra relish that was ordered. I am extremely disappointed with the conduct of the manager and I do not wish this treatment upon anyone as we had to rely on an apology from his staff rather than himself.