The Gasworks in Dublin

Great staff and great atmosphere

The banter. Was. Electric. Have a great day

Food was ok. Buttermilk chicken tenders werent freshly cooked or perhaps overcooked. Steak burger was excellent

The food is really tasty and the service is welcoming. We were pleased by the aged sirloin steak and cocktails

Just popped in for a pint. Lovely staff, good atmosphere.

The meat in the chicken burger was tough, and the beef burger just wasn’t juicy. The chips weren’t cooked through. All in all, we didn’t like it. But the selection of beer is good

As a 60 year old hotel owner from New York who has spent decades in the hospitality industry, I feel compelled to share a balanced review of my recent experience at The Waterbank / Grand Canal Hotel in Dublin. First and foremost, I must commend the bar service, particularly bartenders Kyle (from Italy) and Francesco (from Portugal). Their professionalism, attention to detail, and genuine passion for their craft were truly exceptional. From thoughtful drink recommendations to the preparation of outstanding cocktails (best whiskey sours) for both my wife and me, they delivered a level of service that stands out even by international standards. I was genuinely impressed so much so that, if the opportunity arose, I would gladly invite them to join a future hotel venture of mine here in Dublin. Unfortunately, the same cannot be said for the table service. The experience with the waitstaff was deeply disappointing. There was a clear lack of coordination, supervision, and basic training. At one point, we waited over 15 minutes without being attended to, while several staff members (including supervisors) stood near the bar chatting, laughing, and behaving in a manner that felt highly unprofessional. This reflects not only poor service execution but also a concerning lack of leadership and accountability from management. There is significant room for improvement in this area, and it should be addressed urgently. That said, the overall atmosphere is lovely, the décor is well done, the staff are generally friendly, and the food is of good quality. However, due to the inconsistency in service, I would rate this experience 3 stars. LARGELY thanks to the exceptional performance of the bar team! John M.

It takes a bilnk of the eye to feel at home.

Nice and spacious, relaxed environment and a thoroughly good pint of Guinness

The food was good, but I went last week and the Thai green curry had hardly any chicken in it, just big chunks of onion. I found that disrespectful. It's a shame because it used to be worth it.