Discover the best restaurantof asian in Donabate

13/02/2025: Chung's, there's a lot of untapped potential here. You're located in a growing town that’s set to double its population in the coming years, so there’s definitely an opportunity for success. However, I think there are a few areas where improvements could make a big difference: - Service charge: It would be great if you could reconsider the surprise service charge at the end of the meal. Customers will notice, and for a few bucks, they won't come back. Transparency here would go a long way. - Menu: The readability and quality of the menu could use some improvement, both for dine-in and takeout. It might be helpful to focus on the most popular dishes, source higher-quality ingredients, and refresh the menu overall. The three-course meal option doesn't seem to be something most customers want, so it could be worth rethinking that as well. Also, adding some draught beers could be a nice touch and isn’t too difficult to implement. - Waitstaff: It would be a big improvement if the staff could refrain from smoking during service. It’s something that could affect the overall dining experience, and addressing it would certainly improve customer satisfaction. - Investment: If you've owned the building for a while, it might be a good time to invest a little in updates. This could help revitalize the space and bring in more customers. If that’s not feasible, perhaps consider selling to someone who’s more focused on growing the business and creating a better experience for customers. - Customer feedback: Listening to customers is key. The reviews here highlight areas for improvement that could make a real difference. This is meant to be a constructive wake-up call. With a few changes, you can turn things around and make the most of the opportunity in front of you. Sincerely, your customers

25/01/2025: Had dinner tonight with family.we always eat here regularly. But tonight as there was two parties on.i was highly disappointed with the service and the customer service of one particular waitress.she was very stressed.we got no prawn crackers for starters .our main meal was thrown out to us slowly of 3 dishes.we had to put plates over our one dish while waiting on the other two to arrive.we were offered no water,my husband had to get up and help himself and was told by the waitress to sit down.which is unexceptable.she was very rude.At the end of of meal she never offered us tea coffee or fortune cookies.i was very disappointed and won't be recommending this place to friends more.