The best restaurants in Longwood

09/01/2026: As a local, I regularly support nearby businesses and normally the food here is good. Our usual order is a spice bag. However, the spice bags are inconsistent. We often ask for extra spice and extra veg, and it has never been chilli-hot. Tonight, ordering exactly the same resulted in a spice bag overloaded with chilli to the point of being almost inedible. This wasn’t extra seasoning — it was extreme heat and completely different to anything we’ve received here before. When I raised the issue, I was told that “extra spice” means extra chilli and very spicy. That explanation doesn’t align with previous orders and no effort was made to clarify or resolve the issue. Instead, the situation was handled poorly and made to feel like my fault, with comments such as “everyone else is fine with it.” The lack of accountability and customer care means I won’t be returning. Clearer communication and consistency are needed.