From the moment I walked in, the sweet aroma in the air promised a delightful experience. A cozy little Thai restaurant with hopes of flavor and warmth. But the service? Let’s just say… it took its sweet time catching up.
We entered, only to find chairs still stacked on tables — a visual reminder that hospitality hadn’t quite clocked in yet. No greeting. No welcome. No effort to seat us. We had to ask ourselves to be seated — not exactly the first impression you want.
Menus arrived eventually, and after making our choices, we waited. And waited. And waited some more. Five? Ten minutes? No one came to take our order. In the end, we walked up to the till ourselves — wasting ten precious seconds of my life and a small ounce of dignity in the process.
We ordered. My friend and I paid separately — not knowing there was a €5 discount if we had paid together. Thanks for not mentioning that, by the way.
He paid in cash, smooth and quick. I, however, was treated to a two-minute pause while the card machine was slowly awakened from hibernation. Eventually, transaction complete.
Back to our table. First impression? Could’ve used a clean-up. Crumbs and stickiness didn’t exactly scream “attention to detail.”
Then came the food.
I ordered noodles with chicken — and surprisingly, they were solid. Flavorful, balanced, cooked right. My friend, however, wasn’t as lucky.
He got the Spice bag — a supposed fiery delight — but got under-cooked chips, stale chicken, and rice that didn’t seem fully cooked. A real letdown.
Dessert arrived.
I went with churros. A bit dry, but passable. No real complaints. My friend got chocolate chip cookies — meant to be hot, served cold. Enough said.
We finished. We left. Out of the three staff members present, only one said goodbye.
At least it wasn’t zero.
I’ve ordered from camille for years now but in the last year they seem to have changed their employees or their service. The last three times i’ve ordered i’ve been met with rude workers (cutting me off from speaking, interrupting me, leaving me on hold for 15 minutes only to have to repeat myself all over again. and a general unhappy tone when speaking to me.)I work in food industry, i’m aware of the long shifts and the amount of customers they deal with everyday so i always try to be kind. However this behaviour is countious and shows a lack of respect for customers or even their workplace and other staff. I’m upset at how many times my food has been messed in recent years, along with the smaller portion sizes and higher prices. Along with the rude customer services. Camille used to be a good place for customer service and it no longer is:/ from now on i won’t be ordering from there, or if i do it’ll be on just eat as every interaction i have leaves me feeling that as the customer i’ve done something wrong- when in reality im just trying to place an order of food.
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