Catalyst Coffee - Florence Villas in Bray

13/09/2025: Top class Indian on Bray main Street

08/09/2025: We visited this restaurant for dinner to commemorate a special occasion. Our original choice of location were all fully booked but this place had availability. Since we were dining with a toddler we asked for a quieter spot upstairs away from the crowd. The staff kindly accommodated us and we had the whole upstairs area to ourselves which was a good start. Service overall was good and the food was okay, nothing particularly memorable but nothing to complain about either. The issue began when our toddler got excited and let out a quick scream, as toddlers sometimes do. Almost instantly a staff member came upstairs and told us that customers downstairs had complained about being noisy. We found this hard to believe as it happened within seconds, far too soon for anyone to have reported it and for the staff to come up. Given that the downstairs music was louder and people were talking over dinner, it did not feel like a realistic concern. This left us feeling that our celebration had been spoiled unnecessarily. Afterward another staff member stood nearby and kept looking at us, which felt uncomfortable. When we made eye contact the staff asked if everything was okay, we said yes and staff went downstairs. It would have been better if they had simply told us directly to keep the toddler calm rather than implying that other customers had complained. Toward the end the staff handling our order, who was kind, brought ice cream and said it's free for you which we politely declined. We understood it was an attempt to make up for the awkward situation. Interestingly our toddler noticed everything and still said a mature thank you very much before we left which was a sweet moment. One staff member gave us a genuine smile and wished us a good day while leaving, which we acknowledged. The experience left a bad impression. We will not be returning, nor ordering from them again online and I would not recommend this place to families with young children who want to dine in.