Donadea Forest Cafe in

25/11/2024: Very central to everything...the location is truly supreme! Zero service for a 4 star... everything left to chance. No luggage service.. so we brought 6 suitcases to our room from outside the hotel upon arrival by taxi to our room. Really????? If it had only been one suitcase I would have worried about doing it myself but 6 suitcases in total I think they should review this service. Excellent service from the restaurant supervisor at breakfast time (Portuguese guy), who made us feel at home, his concern for everyone was excellent, to be honest... and his professionalism!!!! At the lobby bar (NO WAY), dirty uniform then after dinner and abrupt and surly service! It's a shame that with 52 hotels in the chain you don't talk about training staff with passion for the guest..

23/11/2024: As a group of four on a two day city break we were extremely happy with our stay at the Maldron. Rooms were of a high standard and kept very clean. Friendly and very helpful staff at reception, bar and at breakfast each morning. The location is great for exploring the city