Eddie Rocket's in Dublin

Visited this branch around 4pm today and unfortunately had a very disappointing experience. My husband clearly ordered a burger as a meal. When choosing the side, we selected a half waffle / half onion rings option from the sides list. The staff member never mentioned that this option was not part of the meal, so we assumed it was included. I also told the staff that I had a reward and wanted to use it on the more expensive burger. However, when we paid, the reward was automatically applied to the cheaper burger instead. What made the situation worse was how it was handled. The manager became quite argumentative and impatient when I went back to ask about the price. Instead of explaining or helping resolve the issue, he called the staff member over and essentially had us debating about what was said during the order. We were also not shown the order before payment and were not given a receipt until I specifically went back to ask for it after noticing the price seemed wrong. Overall this felt very unprofessional and not the level of service I would expect from Eddie Rocket's.

We spent two days in Dublin and both times we had to come here for dinner. I wish I'd remembered the waitress's name, because she served us both times and couldn't have been friendlier (she spoke Spanish); although I should also mention that we interacted with other members of the staff and they were all lovely. The Spice Bag is fantastic, and the prices are very reasonable.

Staff was so friendly and helpful, burger was excellent 😇

Excellent service and great food

I enjoy coming here with my wonderful partner, we have a very tasty meal amounting to 56 euro including drinks ( not sodas ) and sides and two large mains. We frequently feast on the onion rings and the new burger ( I may forget the name but it’s filled to the brim with pickles ). A wonderful establishment. we will be back very soon! Kind regards Wilhelm and Francine de Meyer

Has great burgers but not the healthiest. I got one today and was soaked in oil. Tasty tho ... Nice unique decoration. Great onion rings! Prices need to be lower.....

Burgers out in Dublin are usually around the prices in Eddie rockets, but I thought the quality was much better than most, the waffle chilli cheese fries are the real deal, and a small milkshake is huge! Would recommend for a sit and eat with friends

Yummy in my tummy! I give it a big wet sloppy kiss on the lips! As their motto states: “Eat it and beat it!” 😃

Food was beautiful . Service 10 out of 10

Lovely food, nice & hot, great service 😋