flatcoffee in Dublin

14/12/2025: Was disappointed with the service and quality of experience given this is a five star hotel. After arriving at 8pm at night, no doorman, nobody to greet us, front desk staff was cold and uninviting. Rooms were noisy. No lobby area to sit and relax (we tried to sit in the lobby after a long night with some takeaway food and were asked to confirm we were hotel guests and also asked to eat in our room). Just not what you would expect given the five star rating.

11/12/2025: Just stayed there. Great place and will return. From being centrally located in Dublin and so easily walkable around the area and the history, I just cannot say enough about my first trip to the area. I wish I could have tried dinner at the on-site restaurant however it was closed Sunday when I planned to attend. The only thing I could offer as a suggestion for improvement would be an upgrade to the Wi-Fi system, however this will not prevent me from returning as you spend most of the time in the city. Great hotel. Thanks again cheers