Glenlo Abbey Hotel & Estate in Galway

Me and my friend stayed with our kids it was amazing friendly staff delicious food, fabulous bedrooms.

We spent two nights of our honeymoon at this hotel and it was a fabulous experience. The hotel is gorgeous, staff is warm and helpful, and the restaurants were very good. If we ever return to Galway, we will be sure to return to this very special place. Thank you, Glenlo Abbey, for the wonderful experience.

First, the good: Glenlo Abbey is a GORGEOUS property, with sweeping views and amazing buildings. You really feel like you've stepped back in time. It's close enough to the Galway city center to experience that but far enough to feel like you're on a provincial estate away from it all. The golf course looks gorgeous, the Pullman car is a fantastic touch (unfortunately we didnt have a chance to partake in a meal there), and the rooms are very well appointed and spacious. Breakfast was delicious and classy, with some unfortunate service hiccups (discussed below.) This is definitely a place you want to come to for several days to enjoy all of the amenities. Unfortunately, there were several missteps that will probably inhibit our return. Generally, the service was friendly but chaotic and absent. Both in the bar and in the breakfast restaurant they are both understaffed and undertrained. People waiting 15-20 minutes to just order a drink at the bar. The nicest bartender had no idea how to make cocktails (at over 15 euro/pop) and we had to have them remade by a more experienced guy. (Again, super nice about it, but admitting you don't normally make drinks in the bar is a not a good start!) And at breakfast we were just ignored. 10, 15, 20 minutes until we could order something. no offer for coffee. finally the coffee did come AFTER we were done with our meals, about 30+ mins after we sat down. I'm not a rushed person, but when you're paying $500+ per night for a room, you expect a certain level of service that this hotel just doesnt have, unfortunately. Finally, we booked our room through a credit card travel portal, as we had points to burn. I never do this, but it was clear that the hotel treated us worse than others. We only stayed for one night and one of our rooms was horrible. they claimed they were sold out, but why not give someone who checked in after us that horrible room? It was a handicap room with a terrible bathroom and the entire room smelled like paint. Just not what you expect when paying this kind of money (even through an OTA). Next time we will book directly, but the hotel should not relegate certain bookings to their terrible rooms.

Highly recommend, guys! 10/10 location 10/10 service 10/10 prices

I liked everything. the staff is friendly. The rooms are clean. Service at the highest level

We stayed in a two-bedroom lodge at Glenlo Abbey, which was wonderful. The lodge was immaculate and was well-equipped with everything we needed, including a washer and dryer. The beds and rooms were comfortable and well-sized, and the lodge was quiet. The grounds are beautiful. Would definitely recommend especially for larger groups or families.