Glenlo Abbey Hotel & Estate in Galway

Truly 5 star across all aspects of the hotel. Fabulous spa, gorgeous room with great views, fantastic breakfast, amazing kind staff.

I was really excited to stay in this hotel - it's been on my list of hotels I have wanted to go to for a while. Overall I wouldn't be coming back which is real shame as I was looking for a nice place to take my family every Christmas. 1. Stains on my pillows in bedroom - the two stained pillows should have been put in bin I have no idea why the housekeeper put them on bed. 2. The hotel says it's an ''estate'' with over 138 acres - the reality is there is a 9 hole golf course - with a short 20min walk to the side of it as the only real ''walk''. On the website it is rather deceiving making it seem it is a large estate with many walks. There is small walled garden and just the 20min walk - which is really just on golf course. I was expecting trials and various walks around for 1hour. 3. I really like listening to piano player in bar - but two days in a row he plays the same songs.. 4. If you want any service in the cocktail bar you have to go to the bar yourself which for a 5 star hotel isn't acceptable. There was only one bar man - who has to cover 3 different rooms himself as well as make cocktails and also do whiskey tastings. He needs atleast one other member of staff there. 5. The cocktail bar during day has music so low if it's just you and another table you hear their whole conversation which I don't want to. Same as having lunch in the abbey with my partner another couple same in - with no real music and small space you feel pretty awkward even talking. 6. The Pullman restaurant is an unusual experience however the food isn't to standard for 1 star Michelin and staff. I could go into another 8 points here as to why but I won't. 7. No gym - how can a hotel be 5 star with no gym? 8. Spa treatments are nice however relax area looks on to golf car park? First time for everything - a simple curtain to block this out would be better.

Everyone made our experience at Glenlo Abbey Hotel and Estate so welcoming and enjoyable, especially Cyril - (porter) created a seamless luxurious experience. Truly great service and an excellent place to stay.

Its just an oasis. You can feel yourself relax into its sureoundings instantly.

Fab place place. Lovely few days there. Have to single out concierge for special praise

I was in the area on business and couldn't resist trying this place out from what I heard. Beautiful hotel and lovely staff. The food was amazing, glad to hear you recently got a Michelin star.

Great service and helpful staff, excellent food in Palmers restaurant

A lovely location, it has lovely views, a nice golf course and the train with its carriages make for an interesting visit. You can get a boat tour of the lough behind the hotel and of course it has excellent parking, cheers

Had a wedding here, loved everything about it. The staff are so attentive. Shout out to Joe the barman, 10/10

Amazing experience, fabulous from arrival to leaving. Fine dining in the Pullman restaurant was beyond expectations and rooms were so comfortable. We'll definitely be back again.