Hook & Ladder Waterford in Waterford

This is my favourite spot was in recently and got speaking to a lovley lady Shauna she was extremely professional and courteous, all the staff are very polite always a smile and no request ever seems like its a issue. The food is amazing also,Can not recommend enough

I had such an excellent lunch here and can’t recommend it highly enough. The toasties were golden and crisp on the outside, generously filled, and packed with flavour. Comfort food at its best, but clearly made with care and attention to detail. What truly made the visit stand out, though, was the service. From the moment I walked in, the staff were warm, welcoming, and attentive in just the right way. They were quick to take orders, happy to answer questions about the menu, and genuinely seemed to care that everyone was enjoying their meal. It wasn’t just efficient service, it was thoughtful service — the kind that makes you feel at home straight away. The place itself has a relaxed, inviting atmosphere, and together with the great food and excellent staff, it creates the perfect spot. I left feeling both well-fed and really well looked after. This is definitely a place I’ll be returning to, and I’d highly recommend it to anyone!

As a regular coffee customer, I absolutely love this place! The staff are always so friendly and helpful, and the atmosphere is fantastic. A special shout out to Shauna the best barista maker in town!

Lovely food & very friendly service 🙂

We really enjoyed our visit here. The staff were all very welcoming and the service was great. I was happy when I left, which in itself, says all it needs to say.

Surprisingly slow with service. Underwhelmed.

Really enjoyed lunch here ! Had the goats cheese salad. It was beautiful. Quick service as was on lunch break and staff were very friendly.

Food was lovely and service was very pleasant. Will definitely return to try something new.

EDIT FOR VEGETARIANS: The fries are NOT vegetarian, they are cooked in the same oil as meat. What to say? Great food, friendly staff! A little pricey with some bits, but so good!

Try the beef ciabatta on their new menu...yummy....