Stayed here for a weekend to meet up with some friends. While it was a nice hotel n staff lovely i did have a few issues as follows - rooms while well kitted out i felt were quite dark even with all lights on. The bedside lights were a bit hard to get to while lying in the bed, service at breakfast was quite slow n had to remind staff about order n on arrival at breakfast room were given table seperate from where friends were sitting n eventually we moved table to join them n no assistance was given. Location was easy enough to get to but hard get into Galway City due to heavy traffic so if u want go to city be prepared for delays especially getting close to city. Initially thought there was a swim pool but only had a Spa Treatment Centre but to use the Sauna etc there was a charge. Food was good n good Xmas party was provided. Would return in the future but only if not going into the City đź‘Ť
Colm D
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08 December 2024
8.0
Spa, food, staff, decor and cleanliness are amazing but the rooms let it all down. Lighting is very very poor beds are way to soft and pillows have to be the worst iv ever slept on. Overall our experience here was very good. If the rooms got a little tlc this place would get a continuous 5* rating.
Lisa Galligan
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03 November 2024
8.0
Unfortunately, my experience with the support and service provided by NICOLE, the person responsible for overseeing my wedding, was very disappointing. What should have been a special day was compromised by serious failures in service and organization. From the beginning, she showed a lack of attention to the previously agreed-upon details. I expected more professionalism and care, especially for such an important event. I would not recommend booking your wedding if she is in charge of coordinating the event, as the level of service fell well below expectations in regard to her. On the other hand, the waitstaff and the chef did a great job.
Pamela Renata EugĂŞnio
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08 October 2024
6.0
Excellent hospitality, clean rooms
Majella Brogan
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06 October 2024
10.0
Had a one night stay here.
Modern, rooms good, service good, food good.
One criticism, please train barstaff to pull proper pint of guinness. Filling it to top, handing it out still settling ending up with 2 inch head not way to do it.
In it's favour it tasted reasonably ok.
Tom Hanley
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02 October 2024
10.0
Lovely hotel, rooms were great, the spa was brilliant and food was excellent, definitely worth the 4 hour drive
David Beattie
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05 September 2024
10.0
We recently celebrated our wedding at the Loughrea Hotel & Spa, and it was nothing short of perfect. Nicole & Damien, along with all the supervisors and managers, were absolutely amazing and went above and beyond to make our day special.
The wedding decor and attention to detail in the function room were stunning. Every single member of the staff was incredibly friendly and accommodating, a number of our guests commented on how lovely they all were.
The food on both days was delicious, arriving hot and fresh, and received rave reviews from our friends and family.
Our Day 2 on the rooftop bar was equally fantastic and it also has stunning views.
We cannot fault the hotel or the staff in any way, we literally do not have one thing to complain about.
We highly recommend having your wedding here – it was the best decision we made and it made our weekend everything we wanted and more!
Elaine Connolly
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07 August 2024
10.0
The Lough Rea Hotel & Spa’s Bottomless Prosecco event with entertainment by Dolly Parton tribute act Kirsty Coard was a fabulous way to spend the afternoon! Superb entertainment from start to finish. With choices of prosecco and nosecco along with a wide array of finger foods catering for all palates, this afternoon did not disappoint! Management and staff are to be applauded for their attention to detail at these events!
Eilis O Neill
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07 August 2024
10.0
Had our wedding here in July, and our guests had only good things to say about the food and service. Both Nicole and Damien went above and beyond to ensure that everyone enjoyed the day. Highly recommended as a wedding venue due to central location and wedding packages available.
Caroline Larkin
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07 August 2024
10.0
My husband and I were set to have our wedding reception here in July 2020. You can imagine how that went! To the credit of Loughrea Hotel, they refunded our entire deposit to credit for the So Hotel group. We have thoroughly enjoyed using our credits at the spa, restaurant, and a few of Loughrea’s sister hotels. They didn’t have to refund us but they were gracious enough to do so. That is enough to earn my business going forward!
Allie Kearney
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06 August 2024
10.0