The produ9ce is great, the service is not. I entered the shop, and there were just two people being served. One was ordering a cake, and the other had a large order. As I stood there, the shop filled up. I stood next to the till, and when the assistant finished, she walked away. And served others. When I pointed out that I was next, she shrugged it off, and the other assistant served me in a short time. When I raised the issue, I was ignored, which was bad manners. I suggested that they should ask who is next in the future. Use of 'please' and 'thank you' would not go amiss. Another store that doesn't teach their staff basic manners.