O'Carroll's Cove in

29/11/2024: So underwhelming. 3 stars at best. Room smells musty. When I mentioned it to the front desk, the only thing they could offer was to spray some stuff which obviously doesn’t take the smell away. The breakfast was underwhelming as was the service. When I called and asked for 2 more pillows, I was asked why do I need more when there are already 4 in the room 😅 so I had to explain how I would like some extra so my child doesn’t fall off the bed. The spa facilities are run down and dirty. The girl at the front of the spa is less than friendly. The fact that they have to sell spa packages to anyone around town says a lot about any sort of exclusivity. The heated pool is cold. The jacuzzi is barely warm. The keys to the room never worked so we walked back forth a million times to get new keys. The only exceptional service member was Teresa upon check in - kind and lovely.

28/11/2024: Excellent experience. The hotel has been transformed since the renovations. Staff were fantastic. Will definitely be back.