papa rich in Galway

My husband went there about an hour ago (we eat in Papa Rich for years btw) this one was just conveniently located on our way home, anyway go figure : we ordered 2 duck with Hoisin sauce & asked for half chips half boiled rice (we were told this could not be done ?!! I mean 1 portion of rice & 1 portion of chips to take away could not be done ?!! What a heck?! We had to buy 2 boiled rice & one extra portion of chips when for yrs we have ordered half & half!! Not impressed & the duck meat wasn’t as much as it used to be either