Fantastic food in an amazing setting
Paul Ryan
.
11 May 2024
10.0
So cool! Would give them 10/5 stars if possible on atmosphere. Eating in an old train-car - a first. Great service. Food was excellent. Everyone enjoyed their meal. Really neat venue - if you are staying at Glenlo make sure this is one of the evening dining choices (make a reservation). Very glad we ate here!
Jonathan Peyton
.
06 April 2024
10.0
First of all, Maeve was a talented, exquisite, accommodating hostess. She provided an exceptional service while maintaining a professional service. The Pullman is full of incredibly acceptable staff. Visiting from the states - it's the most eloquent experience I've had yet. It made my entire night.
Richard Pokracki
.
16 March 2024
10.0
Wonderful experience from getting out of the car. The grounds and the scenery are amazing. Walking into such an iconic mode of transport was wonderful, and learning the history. Service was impeccable, staff very attentive, couldn't do enough to make our experience special, food was fabulous, couldn't fault it. Will definitely return and try something else on the menu
Sharon Conneely
.
02 March 2024
10.0
Myself and some friends have an annual tradition where we do a weekend in Galway with one night dining at The Pullman. This year we decided to do it on the long weekend in February. We have been so many times before and the evening has been fantastic from start to finish. This time however sadly it was less than perfect.
We made it to The Pullman on time for our reservation however our table wasn’t ready, this is fine as we had expected to be offered a drink. We were left in the front cart for 20 minutes waiting while the staff avoided eye contact so not to have to be asked any questions. Previously when we had to wait for our table we had been offered a drink, we usually get cocktails which aren’t cheap so really a missed opportunity to up sell.
We were shown to our table and our order was taken after about 15 minutes which was far too long given we had already been waiting 20 minutes for our table and we still weren’t offered a drink.
The food was nice but not wow. I had to send my steak back as it was not cooked the way I asked. When it came back cooked the way I like it was perfect but still not what I have come to expect.
What really let The Pullman down this time was the staff. Our waitress was lovely however everyone seemed overwhelmed. We were nearly finished our main course by the time our second bottle of wine arrived to the table. We ordered the second bottle as our table was being cleared of the starter so there shouldn’t have been a delay. This was a common theme throughout the night, we asked for a drink, it was ordered and we would have to ask a second time for the drinks in order for them to be delivered.
We were there to enjoy ourselves and the food however this time it was let down slightly by what I can only describe as disorganisation. We were there to spend money and enjoy our night but it was made difficult to do by long wait times. Our bill was less than we usually spend each time we go and we were there until closing time.
We will be going back later this year so hopefully things will have improved as it is a lovely tradition we have, one we don’t want to change.
Brian Gibson
.
20 February 2024
6.0
Singularly the greatest dining experience of my life. I could have left after the starter (tartiflette) it was that good. Glad I didn't though as the beef fillet and black forrest for desert were unforgettable.
Shane Delaney
.
19 February 2024
10.0
Fantastic, one of a kind service and food
Dermot Kerins
.
13 January 2024
10.0
This is a truly delightful restaurant! The setting is wonderful - old train cars that are sumptuously decorated, and a wait staff (especially the manager) who work very hard to give you a great experience. Our food was some of the best we've had in our 4 month long trip in the UK and Ireland, and we will certainly return for another meal the next time we are in the Galway area.
Bill DeWitt
.
09 January 2024
10.0
Loved this unusual setting. Friendly service, cosy, warm and good food and wine. Cocktails not too bad either.
Margaret McDonnell
.
26 December 2023
10.0
A beautiful restaurant that inhabits two original carriages of the Orient Express. The carriages create a unique atmosphere and the food is top class, though the small appetizer offered wasn't to our taste!
We found the service to be quite slow despite the restaurant not being overly busy but the staff were aware and had taken drinks off of our bill to thank us for our patience. We weren't too bothered as we were just enjoying the experience of the restaurant.
Would definitely return to experience a new menu.
Jason W
.
25 December 2023
10.0