The hotel has a new upgrade to the lobby which makes it more modern than in 2023/2024. The room's are great as you would expect, clean and tidy. We had a double room, a walk in shower. The staff are always quick to respond to any question and if you need anything extra for your room it's never a problem.Theres a good selection of food to choose from in the breakfast room and is always good.
20/10/2025: Great for cocktails. Can't comment on rooms as didn't stay here. Nice wee seats outside. Great location in centre of town.
15/10/2025: We stayed at this hotel due to it being "wheelchair accessible" (it wasn't) i rang in advance and was told they were a wheelchair friendly hotel.
1st off to get in i was met with a step that i needed help to get up and down. Someone had to hold the doors for me as they were too heavy to push/pull, the lift to get to the room was big enough for me and 1 other person. Room was quite dated and the carpet was a struggle for me to push about on (that was even with help from my motor mover), the bathroom had enough space to turn my chair but did not have handles or any help aids around to assist with using the facilities. The shower was not wheelchair accessible but the staff brung me up what looked to be a standard chair so i cud shower (with help from my husband i got moved from my wheelchair to the chair) i could not reach the shower controls so my husband had to adjust them as needed. I couldn't see in the mirror in the bathroom as it was too high & the sink was a struggle to use. I did go to reception after arriving and they stated that the room was what they called a family room and had the bigger bathroom to accommodate a wheelchair although it did not house anything to aid the wheelchair user. As it was only for 2 nights and because i had my husband and daughter with me to help, we made do,
If myself or another wheelchair user was there on their own they definitely would have struggled severely and would need constant help from staff. The staff are great and couldnt do enough the food was 10/10. It is very well based to all attractions, shops and beach with parking outside, price was reasonable its a pitty it wasnt designed with wheelchair users in mind, hopefully in the near future the hotel will meet the standards to fully accommodate wheelchair users.