The Tower Hotel & Leisure Centre in Waterford

The hotel was overall okay, but unfortunately our experience had a few disappointments. The rooms were fine, but nothing particularly special. The location is very good and convenient, which was definitely a plus. Parking over the weekend was very limited and quite difficult. The biggest issue was the service in the bar and restaurant. On Saturday night I ordered a cocktail and was told I would need to wait 20 minutes. The following day at dinner, they forgot to bring our child’s meal. My husband and I were already halfway through our food before we had to ask where it was. Even after reminding them, it took another 10 minutes or so to arrive. There were also a few basic details missing during dinner—things like salt, sauces, and even cutlery with dessert—which really should already be on the table or brought without asking. The food itself was okay, but nothing extraordinary. My husband also found a hair in his meal when he was nearly finished, which was very disappointing. On Sunday there seemed to be plenty of staff around, but the service still wasn’t great. The staff themselves were polite and friendly, so I can’t fault them personally, but it didn’t feel well organised. We stayed on the third floor with a view of the rooftop, where there was a noisy fan or ventilation unit running, which wasn’t ideal. Another issue was the Wi-Fi—there was no internet in our room, only in the corridor. It worked throughout the rest of the hotel, just not in the room. We reported it and were told they reset the router, but it didn’t solve the issue. To be fair, they did offer to move us to another room, but as we were leaving the following morning we decided not to change. Overall, the location was great and the staff were friendly, but the service and attention to detail let the stay down.

We stayed here for the weekend. We had a disability room, which was fantastic. Huge room with plenty of space for wheelchair. Gorgeous decor, great bar and live music and the friendliest staff. Couldn't have been better. We're going back in November

Great food, chicken wings And ceasar salad. Cozy atmosphere, plenty of room.

What more could you ask for and let’s not forget the good

Fabulous stay in this hotel. Ideal location, clean rooms and friendly staff.

From the very first meeting with Aine and the guys in The Tower Hotel we knew we made the right choice for our special day. The Staff and venue was so amazing our every need was catered for no questions asked I would highly recommend this Hotel for your special day without a doubt thank you all the events team the bar staff you made me and Jeanette’s day very special thanks again guys Keith ❤️👏🏻👏🏻👏🏻👏🏻👏🏻🤵🏻‍♂️👰🏻‍♀️🥂

Great location and lovely hotel, we were too early to check in so lovely new girl long blonde hair let us leave bag, when we came back to check in a lady with dark hair & black blazer was not very friendly, answered phone while checking us in, never mentioned anything about time we were booked for dinner or where breakfast was etc, no enjoy your stay (rm 323 was fab) but everyone else we encountered was lovely. Jess at breakfast was really helpful, would definitely stay again.

Birthday treat , stayed many times before , beautiful hotel, lovely staff and great food got an upgrade to a suite just top class say no more cant wait to get back again asap Caroline is the best end of what service no better , thanks again.

Didn't use rooms. Had family lunch - service was great & food delicious - i had beef burger- YUM 🙂

Great view of the river when there for lunch.