We were filming a wedding here on Saturday. Everything was set for a perfect day when a series of unexpected power cuts happened. One of them lasted over two hours.
This was a first for us in all our years of filming weddings. What stood out immediately was how the staff handled the situation. Their calm presence, clear communication, and level of professionalism were incredible.
Kevin, Emer and Rachel were consistently reassuring and organised, keeping everyone informed throughout. The younger staff were equally impressive. They remained composed, focused and completely reliable under pressure.
The atmosphere stayed positive because of how well the team led from the front. No panic. No confusion. Only action, support and solutions.
We have worked in many venues and the way this team responded truly set them apart. They did not let the situation define the day. Their standard of care and commitment to guests did.
Seriously Can’t wait to return... great people, great location!
Garry
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14 July 2025
10.0
The Boathouse Restaurant is not part of the hotel. It's next door.
The food is excellent.
Brendan McCabe
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13 July 2025
10.0
We recently stayed here for 2 nights and were delighted with how we were treated. Our room was excellent, the staff were young, but fantastic, checking in was efficient and very friendly and the location is brilliant. We had dinner here for 2 nights and the food again, was perfect. We also used the spa area and had treatments, mine was with Katie who did a wonderful job. We would definitely stay here again, especially if we get the same room.
Peter White
.
09 July 2025
10.0
Rooms were lovely and clean. Food was fab. Great value for money. Only downfall was service was slow. Breakfast lunch and dinner, staff were just slower. They weren't understaffed or anything like that. They were super friendly and very helpful, their pace of service was just slow. It was noticeable to us, maybe it was the pace of the establishment and not a negative but just something we found mentionable.
Lisa Kavanagh
.
13 June 2025
10.0
From the entrance is just stunning lovely little golf course in front and the food . The team that run the bar and food service area brilliant in every way .service was excellent . Breakfast service was top quality .the only thing I will say is the mattress are shocking and when I asked to change it the lady on changed my wife’s one and my one wasn’t changed I don’t like sleeping on springs sorry to say .
Mark Quig
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11 June 2025
10.0
A top-notch hotel where you can feel at home. Quiet, spacious, and beautiful rooms. A great wellness area with direct access to the sea. I missed the heated whirlpool, but that's a minor quibble.
Marlene Fux
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11 June 2025
10.0
Lovely pool, the grounds are beautiful and the view from the restaurant is stunning.
Josué Ortega
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08 March 2025
10.0
Stayed in a suite with beautiful views over the Foyle and woke up to spectacular sunrises. The hotel itself is very quiet and relaxing. Staff very efficient and friendly. Food excellent - unfortunately didn’t have time to visit the spa. Will definitely be back. Beautiful beds very comfortable
Bibi Farren
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23 January 2025
10.0