The Westgrove Hotel in Clane

Have had a very good experience each time I've stayed/performed here, however, have had 2 sticky interactions with the same lady both times where she was just rude, talked over me at every chance, rolled her eyes and was passively aggressive repeating herself like she's reciting from the 'hospitality book', which pisses me off tbh. Presents with zero compassion and appears to really hate her job. I have examples but as trivial and minor as they are, they should have been easily taken care of which they weren't - a slight British lady.. All other staff - exceptional! bar none.

I met up with my friend for a coffee here the outside lift was out of order so my friend who has difficulty with stairs had a bit of a walk to the reception area to use the lift there. There were children screaming and charging around i do think management should approach the parents about unsupervised children.

Amazing hotel and amazing staff we gad our wedding here and couldn’t ask for a better place truly special and really made our day and weekend so amazing and our guest felt so welcome

Staff are wonderful and helpful very nice. The let down are the rooms for a 4star the rooms need a lot of work we stayed with family and had 4 rooms booked. 1 room the window wouldn't lock properly because the handle was loose and wouldn't close fully so noise filtered in from outside it was very noisy because there was a wedding on. The bed wasn't very comfortable some of the furnishings were damaged and the light fixtures weren't attached properly to the wall beside the bed. Another room we were given was a disability room which we didnt ask for had no cold water in the tap it wouldn't move from the hot section so couldn't use it. No air-conditioning.. no safe.. heated towel rack great idea but no way or turning it on or off.. we had 4 rooms booked and all had something but like I said staff were lovely and helpful and the food package was decent something for everyone overall nice place just those bits need improving and doing to make it 4 star. Location nice and easy to get too with a small shopping complex beside it.

Fabulous stay in a beautiful hotel. The staff were amazing. We had an upgrade to the Fitzmaurice suite which was stunning. We stayed for my two grandchildren’s confirmation. The room we had and the service from the staff was exemplary. Many thanks to all staff who made it a very special time 🥰🥰

My family, friends and I had a wonderful stay at the Westgrove for the night before my wedding. The rooms were excellent and very spacious. The service was great, with particular thanks to Amanda for co-ordinating the bookings and organising a couple of extra nice touches. We had food & drinks the night before which were tasty and breakfast on the morning was quality. Good value for money overall, would highly recommend!

Peter the bartender was very friendly and nicr. 5/5 service!!!!

Excellent hotel with very friendly and welcoming staff. Plenty of on site facilities including a Bar/Restaurant, underground parking, swimming pool and health centre.

Staff are so friendly and helpful. We stayed as a group of 30 for 3 nights and we were so well looked after throughout. Everyone from reception to dining to cleaning were brilliant. Thank you to the team

(Traducido por Google) Muy cómodo. La habitación era de buen tamaño. (Original) Very comfortable. Room was a good size.