Treacys Hotel Waterford in Waterford

The room was not well placed to get to it, you took a lift to the 1st floor then walk down a corridor with many twists to the far end of the hotel then up a 6ft wheelchair lift then along another corridor to the very back of the hotel then up 2 floors in another lift then down the last corridor to the room in total over 200 paces to the back corner of the hotel which covers a whole city block Had some communication issues with some staff, on the 1st night we had a meal in the restaurant they had to be reminded about our drinks order which didn't arrive till after we had finished the starter, which they still got wrong bringing a full Coke instead of a diet Coke. When we ordered the dinner there were issues as my wife doesn't like garlic, we enquired if the chicken supreme had garlic and were told it did so she ordered the fish and chips. When her meal came it was a half chicken on a bed of mash, with some veg. The waitress stated she had got the chef not to put the supreme sauce on it so it arrived dry. My wife took it as she was hungry, but wasn't happy. Then the waitress overcharged us adding everything up individually instead of applying the 2-course meal deal, I tried to tell her but she didn't listen or understand. I couldn't be bothered to dispute it anymore for a few euros. Two nights later in the Timbertoes bar, one of the barmen got the order wrong again but it was corrected by another barman. My wife didn't feel the staff were that friendly, but they worn't rude.

Reception staff weren't friendly, arrived up to the desk 2 of them busy on separate computers but didn't even look up to acknowledge me, very awkward just waiting till them decided to engage with me (longer than it should of). Check in told to come back between 330-4 that's crazy late. Breakfast was like the hunger games, waiting to see if the croissants would be restocked (only 1 basket out of 3 ever had anything and all gone by 930), toast you had to ask the wait staff for, didn't realise this till we'd got our hot breakfast so had gone cold by time it arrived, not sure why the people behind the hot counter can't provide toast. Room was nice in fairness, but reception staff and scant breakfast means we won't be back.

Lovely clean hotel, only downside was that there was no AC in the rooms, otherwise perfect in every way!

Nice hotel, a bit neglected, great location, and friendly staff. Beautiful surroundings.

Lovely stay girl on check in and check out Danny I’m pretty sure was lovely! She checked us in from the very beginning and was very helpful with everything. Car park close distance to hotel and food was lovely in the bar. Leisure centre facilities were fantastic too and we were happy we got to use the pool and jacuzzi for free. Will definitely stay again! Rooms very clean and comfortable.

We booked two rooms. Two different atmospheres. The first was well-kept and modern, the second was dated and noisy. We had a good meal, and the waiter was pleasant.

It was a very old but nice hotel, the food is also fantastic and a nice choice of menu... definitely worth repeating.

Decent basic hotel in a good location in Waterford with an added bonus of having its own carpark only a few minutes walk from the hotel. The staff are friendly and helpful and do make an effort to assist you with various requests. The breakfast is Ok but nothing to write home about. There was no issue in requesting gluten free toast but extremely poor choice of breads and sweet cakes. There was a mixed bowl of fruit but no individual pieces of fruit. Again the breakfast staff were very helpful. The rooms are fine with all amenities such as a decent flat screen TV, safe, kettle with tea and coffee, ironing board with iron, and a bathroom with bath/shower. Towels were of good quality with a mat provided for the base of the bath for showering. Excellent locking mechanism of the bedroom door. The bed was comfortable with plenty of switches for the various lights in the room. The room was well maintained by the housekeeping staff. Seats in the lounge area were large but not very comfortable. The bar does have live music which is generally good but the drink prices were expensive for a three star hotel. There is a leisure center with pool, sauna, steam room, jacuzzi and GYM. There was one young male staff member that I unfortunately encountered at the leisure center on the 1st evening of my stay while making enquiries about same. He was one of the RUDEST, IGNORANT staff member that I have ever encountered in any hotel I have ever stayed in. He was an absolute disgrace. I again went down the following morning to the Leisure Centre to enquire about the facilities available. This time I met with a lovely friendly lady who gave me all the information I required unlike the young male staff member that I encountered on the previous evening. She was an absolute credit to the hotel. Overall while not being a fancy hotel it does the job without any airs and graces.

Rooms okay, food is very average. Eat out! Would acore 3.5 if I could

My recent visit to Treacys Hotel was truly fantastic. From the moment I walked in, I was welcomed with friendly smiles and a clean, relaxing environment. The facilities are top-notch and very well maintained. A special shoutout to Fiona and Ryan, who were both exceptionally kind and attentive — they genuinely made my experience more enjoyable. Fiona’s warm energy and Ryan’s helpful attitude didn’t go unnoticed. I left feeling refreshed, relaxed, and eager to return. Highly recommend this place to anyone looking for a great leisure experience with outstanding customer service!