Discover the best restaurantof chinese in Birr
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5,7
139 Reviews |
Kong Lam
Birr
15/12/2024: Today I ordered and collected a takeaway at approximately 5.30. When I got home at 6 o' clock, I realised I had been given meat spring rolls instead of vegetarian spring rolls. I rang and explained, asked if my order could be redone and said I should be back in town in approximately an hour. Something happened preventing me getting back to the restaurant, and it was 8 o' clock before I could ring again. The person on the phone told me that as I had not shown up when I said I would, the food had been disposed of and if I still wanted my food, I would have to pay again. I did return and pay for the spring rolls, however, the reason this all happened was because my order was wrong, and I should have been given the hour-old food. I don't know what it costs to make two vegetable spring rolls but I am certain it is a tiny percentage of the business you will no longer be getting from me.
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