Discover the best restaurantof lebanese in Drogheda
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7,7
1125 Reviews |
Aisha
Drogheda
30/10/2024: Went with a voucher yesterday and I was left two hours waiting for my meal(a chicken kebab and massaf chicken)the restaurant was completely empty.
Two couples who got there after and were served starters and mains before me. A family got in for a take away and came back half an hour later and the food was ready. One hour and a half later they sent me a hummus thing which shows they knew I was waiting for nearly two hours. When it hit two hours I checked my bus times and needed to leave or I'd have to wait another hour so I asked the food for takeaway away and they handed me the food in FIVE MINUTES. No apologies, nothing. Food wasn't good when I got home. They only did this because I had a voucher and didn't ask for anything extra. Absolutely disgusting behaviour leaving someone waiting two hours for a chicken kebab. Really looking forward to hearing their excuse.
This up there was my review on TripAdvisor, the owner/chef called me after 9pm to confront me on my very truthful review to say it was a misunderstanding and never even said sorry. I told him to answer on TripAdvisor and all he said was lies. The waitress 100% knew I was there by myself. I'm even more sure it was because of the voucher. This man seems unhinged.. DO NOT CALL PEOPLE TO NOT EVEN SAY SORRY ABOUT LEAVING THEM WAITING FOR TWO HOURS WITH RIDICULOUS EXCUSES. GET A LIFE AND START TREATING PEOPLE BETTER.
It doesn't matter I was there before the time, the waitress took me in and said I could ask for the food already as previously mentioned, the restaurant was completely empty.
21/10/2024: Went with a voucher yesterday and I was left two hours waiting for my meal(a chicken kebab and massaf chicken)the restaurant was completely empty.
Two couples who got there after and were served starters and mains before me. A family got in for a take away and came back half an hour later and the food was ready. One hour and a half later they sent me a hummus thing which shows they knew I was waiting for nearly two hours. When it hit two hours I checked my bus times and needed to leave or I'd have to wait another hour so I asked the food for takeaway away and they handed me the food in FIVE MINUTES. No apologies, nothing. Food wasn't good when I got home. They only did this because I had a voucher and didn't ask for anything extra. Absolutely disgusting behaviour leaving someone waiting two hours for a chicken kebab. Really looking forward to hearing their excuse.
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