Discover the best restaurantof mexican in Waterford

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6,2
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Reviews

Amigo


Waterford
05/11/2025: Ordered at 9pm last night, at 10pm it was finally on the way. The driver didn't move for about 10 minutes so I sent a message on Uber. He then called me to say he's stuck with two orders. The restaurant was closing and had cleaned up and said they aren't making the orders. Told the driver to mark them as collected. He was then stuck with the orders on his app and couldn't do more orders (driver is top rated). Shameful that the restaurant didn't even call themselves. Not my first incident here over customer service ridiculous carry on. Back to Changaro for the customer service. Update: As much as I'd hate to drag a family business, the way you treat customers here is disgusting. I posted this a month ago, got a reply fairly quick but can now see they've edited their response one day ago. Horrible to be blaming Uber and the drivers when they're the only ones who made contact, you were probably home and all by then. The food was not late, it was refused to be made. Driver was in an awful panic. Hilarious reading all the reviews, but what's even funnier is the we checked CCTV response.. had an issue like this before, claimed staff aka family "didn't do it" and insisted I was lying about an order being wrong. Told them not to bother checking but they called back to say the camera showed driver taking wrong order which was a lie since rest of order was perfect. (Dietary requirements meant the wrong one couldn't be eaten). But I think the most APPALLING part is the absolute audacity and rudeness of the owner replies. Might be " in the business years " as they say, but clearly have learnt zero customer service... Won't be wasting more time on this review or this placešŸ¤‘
23/10/2025: Unbelievable food and customer service is very good

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