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21/02/2026: It is with genuine disappointment that I feel compelled to write this review of Uncle Sam’s in Killeagh, Cork. My family and I have been loyal, weekly customers of this establishment for over two years. During that time, the food was consistently of a good standard and the service reliable. Unfortunately, in recent months there has been a noticeable and concerning decline in both quality and customer service. On several occasions, the food has arrived in poor condition — burgers burnt, chips undercooked, and overall standards well below what we previously experienced. Delivery times have also become increasingly unacceptable, with orders arriving over an hour late. Last week, our order was mistakenly delivered to a neighbour, who had already opened the food before realising it was not theirs. We contacted the restaurant to understand what had happened and spoke with Mohamed, who apologised sincerely and assured us that, as valued long-term customers, t It is most unfortunate that I need to post this review of uncle sams in killeagh cork. We have been frequent customers of this fast food establishment for more than 2 years on a weekly basis. The food used to be of a good standard, but recently the food quality has deteriorated to an awful standard. Burnt burgers, chips barely cooked, delivery orders over an hour late. On several occasions, the food has arrived in poor condition — burgers burnt, chips undercooked, and overall standards well below what we previously experienced. Delivery times have also become increasingly unacceptable, with orders arriving over an hour late. Last week, our order was mistakenly delivered to a neighbour, who had already opened the food before realising it was not theirs. We contacted the restaurant to understand what had happened and spoke with Mohamed, who apologised sincerely and assured us that, as valued long-term customers, the cost of our next order would be covered as a gesture of goodwill. The following week, out of respect for the hard work of the staff and in the hope that the previous issues were a once-off, I decided to give them another opportunity and paid the full €40 for our order rather than referencing the promised gesture. Our delivery was scheduled for 7:50pm, but it did not arrive. When I phoned the restaurant, I was told it would be at least another 40 minutes due to them being “very busy.” While I understand that restaurants can experience peak periods, repeated delays combined with declining food quality and poor communication reflect a serious lack of customer care. The manner in which my concerns were handled during that call felt dismissive and unprofessional. It is deeply disappointing to see a once-reliable local business fall to this standard. Loyalty should be valued, and basic service standards maintained. Regrettably, based on our recent experiences, I can no longer recommend this establishment.

29/12/2025: What a munch, what a village 🪐🪐