11/11/2025: Really nice stay at Mount Falcon Hotel. The restaurant was a standout — much better than most hotel food. Overall, a great experience and good value for money.
17/10/2025: I'd like to give it 5 stars, but we had some minor issues (which were resolved), but they make it impossible for me to give it that rating of perfection.
The location is idyllic, as is the maintenance of the castle, the rooms, and the gardens and surrounding area. But I don't understand how, after booking two rooms almost two months in advance, they put them in different hallways, especially when one of the two nights they had a huge party in one of the lower rooms, and the sound clearly reached one of them. Given this problem, I must clarify that at 11:30 p.m., they changed our room, which I appreciate because it allowed me to rest. But if they already have that party booked and know about the poor soundproofing, why do they give a guest the room upstairs?
Another of the major problems we had was the cold in the room itself, since there is no air conditioning; but fortunately, as soon as you call to complain about it, they bring electric heaters. But a luxury hotel of these characteristics should have all the amenities in the room by now, especially at the price they charge.
Plus, dinners were served in an outdoor tent. I imagine that in the middle of August, this must be a great option. But at the end of September, it's cold. And although the menu is adequate, the dishes are well-prepared, and the quality of the food is very good, it's unacceptable that the solution is to give guests blankets for dinner.
Finally, I was outraged that the parking area designated for people with disabilities was occupied by horse trailers. We all like to park close to the door, but we have to think about others.
In any case, this is our second visit to this hotel, and I hope there will be a third. The rooms are beautiful and beautifully decorated. The service at breakfast, the bar area, and the dinner tent all have impeccable service; and as I said at the beginning, the place is absolutely idyllic.
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