12/07/2025: The food was delicious! I was worried because mixed reviews but wow the braised beef was amazing. The steak was good, burger great. The fish and chips all delicious! We had a big table and everyone loved their food. The kids had burger, spaghetti and sausage as an option. It was really hot inside that’s the only complaint.
06/07/2025: Review of Kelehan’s
Food: 4/5
Service: 1/5
I’m American, and perhaps expectations around service differ depending upon where you’re from, but our experience at Kelehan’s on the evening of 7/6/25 was frustrating, even by the most basic of standards.
We had a reservation at 6:00 and arrived at around 5:50 PM and didn’t leave until 7:45 PM. In that time, every, single, other, table, around us, had turned over at least once. Meanwhile, we sat with very little attention and painfully long waits between courses. At one point, our dinner was completely forgotten until I finally flagged someone down to ask about it. We were told that whoever picked up our appetizer did not mark as such in their system, so our dinner was never prepped.
The food, once it arrived, was absolutely excellent! My wife had the pan-seared chicken, and I had the roast pork. Both were perfectly cooked and full of flavor. On day 12 of our visit, and 5 cities later, this was quite possibly the best meal that we’d had. However, that didn’t make up for how we were treated.
Before leaving, I spoke with the manager, Daren. I told him honestly: the food had been amazing, but the service was s#*!. Apparently my word of the word s#*! multiple times to describe the service we experienced struck a nerve. I apologized, but explained that I was attempting to convey my sincere sentiments. Instead of taking that feedback seriously, apologizing, or trying to make things right, he brushed it off and offered a few excuses. There was no real apology, no real ownership, and certainly no effort to make it right.
Sadly, the apple crumble we ordered for dessert, which was also SIGNIFICANTLY delayed and is what ultimately prompted me to speak with him, was the one true low point from the kitchen, dry, mealy, bland, and extremely disappointing. We each had one bite and left the rest.
No discount. No courtesy. No reason to come back.
Great food deserves great service. Here, you only get half the experience.
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