Butlers Chocolate Café, Galway in Galway

06/01/2026: Jist got take away Latte, ice coffee and chocolate. It was perfectly done, creamy and not too milky.

05/01/2026: I have been visiting this café regularly for over a year, so my opinion is based on consistent experience rather than a single visit. Pros: Great location with pleasant views, which adds to the overall experience. If you’re looking for a warm, friendly, almost home-like atmosphere, it’s best to come before around 3 p.m. If you prefer a calmer environment and a break from city noise, after 4 p.m. works better. (This mainly applies to the spring–autumn season.) During summer, the café is usually lively and atmospheric. As for the food, everything I’ve tried has been good. My personal favorites are the Nutella pancakes and the beef burger. Cons / points to note: Service can sometimes feel like a small quest. Over time, you start to notice differences in how staff members work. The staff are generally friendly, but during peak hours they can get tired, and attentiveness may drop slightly. There were a few unpleasant incidents early on when food was served from behind my back, despite there being enough space to serve it properly. This happened three times and involved the same person (not the female waitstaff). Overall, I’ve grown fond of this place, which is why I chose to overlook these moments and continue coming back.