Aside from an issue with the AC in room (please check yours), the hotel was nice. They changed our room and we're apologetic about the heat the previous night.
Pool is nice, small kiddie pool, sauna, steam room and very warm jacuzzi. The showers in pool weren't great as they are using aerated water (part of being sustainable) so the children found it bit sore on their back, it also felt like shampoo didn't rinse out well, but overall it was clean and well kept.
The staff were the best part of the hotel so very helpful.
The dinner menu in bia could do with a few vegetarian options added, breakfast was self service but you could order pancakes, omelette etc.
There were a number of EV charging points behind the hotel and it's located near pharmacy,post offce and supervalu (grocery store).
The traffic in Claregalway between 430-6pm was a nightmare. The traffic lights cause a few km tailback from Galway at that time. Nothing to do with the hotel but worth bearing in mind of visiting.
Helen McIntyre
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02 April 2024
8.0
Excellent hotel. Great restaurant service.
Machine Learning IRE
.
30 March 2024
10.0
Had a lovely meal and a drink. Staff were so nice even when they looked overworked they still had a smile on their faces.
Food was absolutely incredible .
Rasa Small (PerfectMoments)
.
29 March 2024
10.0
Has both good and bad points. Friendly staff, great pool, good evening meal, convenient parking with EV charging, decent access to city by car. On the downside, poor breakfast, little in the way of room sound proofing, didn't clean our room even with the 'please clean' sign left out.
John Gilbane
.
27 March 2024
6.0
Has both good and bad points. Friendly staff, great pool, good evening meal, convenient parking with EV charging, decent access to city by car. On the downside, poor breakfast, little in the way of room sound proofing, didn't clean our room even with the 'please clean' sign left out.
John G
.
27 March 2024
6.0
4 of us stayed here. Our daughters had a lovely big room and a balcony if weather had been nice instead of rain & wind. Made them feel at home after years in London.
Brexfast was good and we all loved that beans came out fresh when ordered and not gelling in a container for hours. Vegetarian and Vegan options. Also Gluten free. So all 4 of us( including 1 meat eater)were happy.
We also had dinner in hotel and again everyone of were able to eat.
Pool lovely and quiet at 8am. The 3 enjoyed the jacuzzi and other facilities
Nice hotel and would definitely recommend
Reason l deducted a star is because couldn't get Camomile or/and Peppermint tea in bedroom. First time this has happened to me
Elizabeth Wilson Higgins
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19 March 2024
8.0
Make sure to pay with cash, their policy states plastic only 😡 be persistent or we lose our rights.
Tony Diver
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18 March 2024
8.0
Very good but the service was slow last night otherwise good very good yesterday top class
Sean Kearney
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18 March 2024
10.0
We had a wonderful family weekend getaway and thoroughly enjoyed our time there. The food was delicious, and the room was spacious enough. It's close to the beach ⛱️ 😎, and the staff working there were very friendly. The restaurant staff thoughtfully provided coloring sheets to keep our toddler busy so we could eat in peace ✌️ 😋 😅.
Overall, it was a great hotel, and the restaurant served excellent food.
Dr. Faisal
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18 March 2024
8.0
Absolutely amazing, well managed hotel. Staff are very friendly and ready to assist. Certainly a great place for families holidays or even business visits. I will definitely come back gor more.
John Cosmas Silveira
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05 March 2024
10.0