Frankie's Slice Shop in Cork

04/04/2025: Reception lady on when checking out was not nice when asked her to update the invoice title. Room overnight can be really hot. The room temperature cannot be adjusted. Waiting time to be seated for breakfast can be long.

03/04/2025: Aside from the clerk who checked us in being abrupt and everything was my fault, did not make things easy. My husband is an early riser & still suffering a little bit from jet lag, went down the next morning to the main area to find coffee. There was a young man who was extremely helpful and gave him some coffee even though breakfast wasn't quite ready to be served. A little later that morning, my husband complimented the young man to the same clerk that checked us in. She went on and on about how he shouldn't have done that and how she was going to have to "instruct the staff" not to do that again. Geez... she would not shut up about it. My husband, thinking that he was doing a good thing by complimenting a staff member, felt absolutely awful that he may have gotten that young man in trouble. There was a different young woman during breakfast, who got to know my husband. She was awesome. By the way, the breakfast buffet is phenomenal! The service in the main restaurant was not good. After sitting there for about 10 min., we finally had to flag down a woman to get service - to just get something to drink. And the restaurant wasn't busy with maybe 4 other couples there. The tea I ordered was just water - there was no tea, and it took forever to get the food. The food, once we got it, was good. Then we had to try to find someone to get our ticket so we could pay for our meal. When we tried to charge it to our room, the young lady said we couldn't charge to your room. I went to the front desk to the same clerk that checked us in, and she said, "You didn't give me a credit card." My response was,"You didn't ask for one." I was just too fed up to say anymore. The room was great, but the beds and the pillows are incredibly hard. Nothing fluffy to them. The housekeeping staff was very nice and helpful.