Imperial Hotel Tralee in Tralee

Had a meal here on St Patrick's day, the lady serving us was fantastic. Checked back with us regularly to make sure we had everything we needed. Food was nice.

This may be a nice hotel! Booked on a well known hotel website and paid before we arrived to stay. We anticipated staying in a hotel room in the hotel with access to bar for a cosy relaxing hotel stay etc. It turns out, that the only staff member on duty was the night porter, who seems a lovely positive good humoured person and he assisted us by turning on the heating in our room. Earlier in the afternoon as I checked in I was told at reception, that the hotel bar and the hotel was closed for the evening/night as it was the night of the staff party. The room in 'the annex' in which we stayed was spotlessly clean and modern. The annex is a separate single storey building in a lane way to the rear of the hotel not physically connected to the hotel; therefore more akin to an air bnb letting. There was internet, coffee facilities, no bottled water, we drank water from the bathroom taps. It's fine, modern decor, clean, reasonably comfortable standard double bed with two pillows per person : however, definitely not what we expected when we booked and therefore we'd not be rushing back! There was car parking adjacent to the annex/room.