J O'Connell in Dublin

05/02/2025: I want to start off by saying we found the food really delicious and really good value for money, however found flaws in the customer service. On arrival we were seated by a host who hardly spoke to us and wasn’t particularly friendly, she didn’t smile or even say hello and just walked away once we were seated. Our server, however, was lovely and very personable. Initially he got our drink order wrong, however don’t want to dwell on this as mistakes can happen. After we had eaten our meal he informed us we need to leave in 10 minutes, when we had only actually been sat at the table for 45 minutes. Initially, I took his word so we finished our drinks quickly and got ready to leave. When he came over with the bill I explained we had only been there for 45 mins and he said we must have only booked it for that long. (After checking the booking after leaving we had actually booked the table for an hour and a half.) A few minutes later he must have realised that he had made a mistake and said we could have the table for another half an hour, and took the bill away, but by this time we were feeling unwelcome and had already decided to leave. We asked another server for the bill and paid her. As we left he asked us if we were going to pay the bill?? Almost suggesting that we were going to leave without paying? We explained we had already paid and showed him the receipt. The whole experience left us feeling unwelcome, we were only here in Dublin for one night so left a sour taste in our mouths and put a dampener on what had previously been a lovely evening.

07/01/2025: Definitely lived up to the hype. Staff was super friendly, food was magnificent, atmosphere was nice, didn’t feel cramped in between tables. Really great!