JJ Ruddles in

I was having some typical airport struggles that were getting frustrating and the staff there took a moment to be especially kind to me when they really didn't have to. It's not something you typically experience in airports, so I just hope that the management acknowledges their kind-hearted staff who clearly goes the extra mile for customer service.

As always excellent food & wine here. I recommend getting a bite to eat here before heading off on your flight. All the staff are friendly and helpful, but our waiter Killian is exceptionally good & efficient.

Lovely staff. Even apologized for a delay in bringing a drink which wasn't an issue because they brought it in under 5 minutes.

I wanted to say a huge thank you to Dylan and Kieron the bar staff the other Thursday night when I got stranded in the airport after my bus to Cork kept driving past without stopping then not turning up at all. They were so kind and helpful throughout the ordeal. They explained the complexity of the Irish public transport and kept positive. Meanwhile it was my first time in Ireland, my data wouldn’t work and I was by myself. After hours of the bus not showing up Dylan and Kieron started to come up with a plan of how I could get somewhere safe for the night. Dylan then went to speak to a bus driver to try and get more information on my mystery bus. It suddenly cancelled so Dylan and the bus driver sorted it out for me to get to the nearest place and they gave me some hotel recommendations. I honestly don’t know what I would have done without these two the other night. They were lovely, kind and positive. Thank you so much for your help!

Good food and friendly staff, not badly priced either

Young Irish man serving was very polite, chef had an attitude problem, I asked him 3 times to pass me two sachets of butter and he ignored request repeatedly , when I reached to get the butter myself he quoted “you’ll get your butter when I’m not busy “, food very good though.

Best pizza outside of Italy I've had. I travel a lot and got diverted to Shannon, but must say every cloud has a silver lining.