29/07/2025: Lady Helen – An Overwrought Experience in a Stodgy Setting
Visited: July 26, 2025 | Tasting Menu Dinner | Birthday Trip
Lady Helen may be a Michelin-starred restaurant, but for us, it missed the mark — especially in pacing, atmosphere, and guest experience.
🍽️ Food & Pacing
The menu leans heavily into conceptual creativity, which we usually enjoy, but here it overshadowed the dining experience. The Parmesan tomato was a highlight, but overall, flavors were good—not exceptional. The real issue was timing. Despite the first few courses being single bites, the meal dragged on for over 3.5 hours, with 15–30 minutes between dishes. By the time we reached the mains, we were fatigued and just ready to leave. It felt like a test of endurance, not a celebration of food.
🥤 Non-Alcoholic Options
We don’t drink alcohol, and Lady Helen is not set up for guests like us. There were no mocktails or tea offered, and the non-alcoholic wine was cloyingly sweet. My husband asked for a 0.0% beer, which wasn’t on the menu but was eventually provided. Once our sparkling water ran out (two bottles), our glasses were cleared without any offer of tap water — which oddly is offered at breakfast in the same room. Other tables were served coffee and tea at the end of their meal; we were skipped entirely.
🪑 Atmosphere & Service
The room’s layout is disorienting. All guests face inward toward a cluster of center tables, creating an odd “spotlight” effect on whoever is seated there (we were). No background music means the space gets louder as drinks flow — not ideal for a fine dining setting. Staff were kind but seemed undertrained and inconsistent. Despite the 15-minute staggered seating model, pacing was all over the place. Guests seated after us were served ahead of us and left nearly an hour earlier. For a venue at this level, service should feel seamless — it did not.
💡 Final Thoughts
We wouldn’t return or recommend it. While pricing is lower than other Michelin-starred restaurants, the value matches. If you’re willing to dedicate 4 hours to a drawn-out meal in a formal, oddly laid-out space with little ambiance, it may still be worth a try. But we left disappointed, uncomfortable, and counting down the courses.
26/07/2025: Absolutely magical. I spent an unforgettable evening at Lady Helen — every course of the Michelin-starred menu was a masterpiece that touched something deep in me. I’ve dined in many places, but this experience truly blew my mind. The warmth and grace of the staff made me feel not just welcomed, but cared for. A night I’ll carry with me for a long, long time. Thank you guys, love & peace❤️🍀👌🏼Roger