Phoenix House Chinese Restaurant in Fieries

Very large restaurant with the an overextensive menu. As usual, the use of english language was not easy. Waiters do not smile, nor do they make it easy to order. Very abrupt and in a hurry. Poor hospitality, which seems the norm in the uk. It would be very different in their home countries. The decor is lavish. Pretty for a while. The food was ready quickly but not generous for the upscale prices. All condiments are sparingly provided. I have eaten abroad and this uk practice is very stingy. Tastewise I missed the authenticity. Far too westernised. Strange because more than half the restaurant customers were eastern. Not a satisfying experience. Food far from expectations. Dry duck. Badly made fried rice. Just one pot of jasmine tea for 3 diners. At the prices in the menu most restaurants do unlimited pots of tea. Not a happy experience in all. I'll stick to eating oriental food in countries that care for quality and hospitality.

We came for the lunchtime dim sum and walked out happy and full. Happy to recommend this restaurant!

Simply the best. Very helpful team who will guide you to choice the dishes you want to experience.

The food was excellent quality the price however was ridiculously high. We ordered similarly to what would cost about £60-75 in China town and it was £127.80 here and the quality was roughly the same as China town. Also the specials menus the tick boxes are not neatly aligned with the translation of the names in English. So we ordered two dishes off the specials menu by ticking the boxes which we thought related to them, but we were brought meals that we hadn't intended to order. When we complained that we didn't order them we were just told that we did. One was cold, but probably intended to be that way. I feel like it was the restaurant's fault for having such an ambiguous menus Also the noodles with beef brisket had a weird taste like it had some soap in it so we left it. All in all it was mostly our fault for not checking the menus and adding up the prices and we could have checked about the boxes on the special menus but suffice it to say I don't intend to return.

I had a family birthday dinner with a few cocktails here, and it was good, especially the baked lobster in ginger and spring onion sauce, except for the crispy Cantonese fried chicken which was way overcooked and very dry.

Was lovely, Saturday at 2pm extremely busy, felt like a fast food place then a high end restaurant However food is top tier

Celebrated a friends birthday. Service was good, staff were attentive and polite, surroundings very nice. Excellent food. Slight negative is 13% service charge which is a bit excessive.

Very authentic Hong Kong cantonese food. Food is amazing, service is excellent as well. The restaurant is full of people all the time, better to book a table before you come. Great atmosphere.

The food and service was amazing. The food was very authentic and had a lot of dishes to choose from. The staff was very friendly towards us. Definitely recommend coming here!

It is an enduring brand with more than 20 years history. A high-end restaurant with traditional Chinese characteristics. Cantonese cuisine is very sophisticated. You can taste that the ingredients are very fresh and the sauce is very delicate and delicious. The chef controls the heat very well. We ordered roast pork and roast duck. The skin of the roasted pork is very crispy, and the roasted duck is also amazing. It made me feel like I was back in Guangzhou again. 👍