Rob & Steve's Confectioners in Waterford

09/03/2026: Ok place staff not very engaging with customers unless customers spoke same language as they do, other wise table staff don't greet you don't smile don't ask if everything is ok or is there anything else they can do while your there, I visited here recently and while I was here with other people the server came to our table asked for our orders we had only just sat down in the seats, and had not even looked at the menu, so while looking at the menu they came back again and we had to ask them for little more time and we would call them when we were ready to place order, anyway once we got our food I observed the same server engaging very well and happily with other customers who were very fluent in same language that the server was also fluent in, and this was observed happening at many other tables but at no time during my and my fellow companions receive same type of curtious friendly interaction during our visit, I think shake dog Waterford needs to review their customer services training and engagement and insist in their staff communication with customers in English language only while on shift. So experience by all customers can be 100% inclusive.

08/03/2026: Love the milkshakes there...burgers at Shake Dog are the best