Shearwater Hotel in Ballinasloe

The staff are great. Had a lovely ribeye steak in the restaurant. The service was fantastic and food just as good. Special thanks to Rafael.

A very nice hotel with all the facilities. Receptionist are very friendly and helpful.

Arrived here for 6 nights for our honeymoon, absolutely beautiful, got a lovely room and a few extra pieces on arrival (free box of chocolates, robe & slippers) The hotel was in a great location meaning we could walk everywhere. Food and service was amazing, but at breakfast maybe re-train the tall waitress with blonde hair how to approach guests who require more space at breakfast (in the end i just ignored her and sat were i wanted) The swimming pool/jacuzzi/steam were basic but done the job to relax you. Hotel staff were friendly and certain ones would go the extra mile. Room service was great and always came back to a lovely tidy room.......BUT NOW for the negative: Be very careful at what you leave out in your room i had to make a complaint as the chocolates that were given to us were taken out our room after 4 nights! I went straight to reception who said they would investigate as nothing like this has happened previously, well they were honest and said it was a long serving member of staff that has admitted taken them but was unsure why!! The reception replaced them for us.

Loved everything about it staff so friendly and helpful rooms spotless bed very comfy will definitely be back

Nice hotel. room was okay and bathroom was just okay. door catching on the floor. lovely breakfast and plenty to eat.

After checking in to the shearwater hotel we went to have dinner in their restaurant. As a gluten and dairy free resident was disappointed on being told the only choice for me was hake and steamed veg. I decided to speak to Abbey another waitress who was more than helpful, she went to the kitchen and brought back a wider selection. Then Des the manager came to see if we were ok and the whole dining experience became a joy instead of something to be endured, breakfast was also a thoroughly injoyable experience with staff going the extra mile to ensure all my food requirements were met. I would just like to say a massive thank you especially to both, Abbey and Des who were both empathetic, understanding and very courteous in the delivery of their roles in the Shearwater, staff like this are worth their weight in gold. Thank you.

Pool+sauna 5/5 Cleanliness 4.8/5 Internet 5/5 Food 1/5 Bar 3/5 Sound 2.5/5 Amenities in the room 3/5 Toiletries 3.5/5 Parking 5/5 Ease of access throughout the building 4.5/5 Comments: Reception staff amazing 100%. Food is extremely disappointing. Recommendations: Update mattress in the rooms. Update hairdryer. Update toiletries add extras or choice. Low tech add app or way to order stuff to room online

Very clean , spacious rooms . Friendly staff

Friendly efficient staff and good food. Have never been disappointed with the food at big occasions either and that was at a wedding with 400+ people.

Staying now and have to say the hotel is stunning visually, the pool is really nice and great for kids too … the restaurant we just had lamb and the kids had burgers and chips and it was incredible, along with a great service too. If you are looking for a hotel that ticks all the boxes well this is it.