Spice India in Athlone

First time here we will be back.

Fantastic service from Mr Sreekar, friendly, efficient, and genuinely thoughtful. He made our time there so enjoyable.

Best experience as I am a frequent visitor of spice India athlone staff service is excellent

Average experience overall. The food was decent and portions were reasonable, but it didn’t really stand out compared to other Indian restaurants. Service was alright and the place was clean. Fine for a one-time visit.

The food we tasted was awesome especially Malabar chicken . The atmosphere and the service is top notch

Excellent food. 1 bite and I was transported to my homeland - Fish Pollichathu, and the chicken 65… just like my mother cooks. Must try items.

The menu offered a good variety, and everything we tried was delicious. The staff was friendly, attentive,

Great food! Staff was very friendly and helpful! Thank you 🙂

I had a disappointing experience with customer service at Spice India Athlone while placing a takeaway order. Once the customer in front of me was served, my presence at the counter was completely ignored. When I was about to place my order, the lady at the takeaway counter abruptly said “one minute” and immediately started taking a phone order, without any eye contact, acknowledgement, or polite request to wait. I would like to clearly state that I was not expecting her to attend to me before the phone order. I was absolutely ready to wait. However, there is a proper and respectful way staff should communicate this to a customer who is standing in the queue. A simple gesture, smile, or polite request would have been enough. The restaurant was not busy at the time (around 6 pm), so there was no justification for this dismissive behaviour. Instead, I was made to feel ignored and unwelcome. Only when another staff member stepped in was my order finally taken. I would like to specifically mention that the male staff member who assisted me was friendly, polite, and professional. His behaviour clearly showed that good customer service is possible at this establishment. While the food itself was acceptable, the customer service experience was not.

Good food and good ambiance, butter milk was fulfilling