The Universal in Galway

29/03/2024: Overall excellent in terms of service, cleanliness, environment and facilities. The quality of the Guinness however was outstanding. The best pint I have had for some time and I checked three of them to make sure the first wasn't my imagination.

23/03/2024: Lobby was very nice and professional which gave high hope for the rooms once check in to the executive suite was very disappointing me and my husband stayed in room 247 and with my husband as a hotel manger he was very shocked it was like the rooms were neglected different handles on bed side compartment couch facing the toilet very little planing and though with into the planing of the room with room 246 very close to other room which was very odd Over all great staff interaction and just a very mediocre rooms with very little left to the imagination also very disappointing bathrooms as very cramped also stains on the floor and couch bistro looks very nice and the restaurant the ground floor follows the all dark grey and black theme down stairs is well looked after just feel like rooms are neglected , burned socket on wall below tv wallpaper rippled beside tv For a 4 star hotel it is a very big let down And I will never return again