The best restaurantsof american in Galway
4 restaurants in GastroRanking
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6,6
445 Reviews |
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Supermac's
Athenry
03/05/2025: Had the worst extremely super salty snack box meal in Athenry supermacs. It was so salty that the food was almost bitter. Supermacs was one of my favorite go to place after a night out, never had a bad tasting like today. Please try to improve, don't make people to hate supermacs.
29/03/2025: Supermacs is great I love it - but the delivery service is really slow in Athenry. I know it's probably busy as hell, but 1.5 hours is too long to wait for an order to arrive. It's annoying because I want to order, I like Supermacs, but we don't wanna go out and grab the food sometimes, but it's literally not worth it unless you order like 2 hours in advance. We won't be ordering online anymore - Will still get collection sometimes because let's be honest - Supermacs is the best
6,2
399 Reviews |
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Supermac's
Oranmore
17/02/2025: Ordered 2 pizzas for delivery on the app, it was easy to order and they were at the door in about 35-40 minutes. All good so far. I got the food and when we started to eat and noticed the pizzas were only lukewarm and after 2 slices they were cold
13/02/2025: Great service great food when youre in that ''i dont feel like cooking'' place
5,6
304 Reviews |
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Supermac's
Oughterard
09/05/2025: Disappointed with Service at Supermacs Oughterard
My wife visited Supermacs in Oughterard on a Friday evening and ordered two chicken breast snack boxes. She clearly stated “chicken breast snack boxes” and even corrected the staff member when he initially repeated back “snack boxes” to ensure there was no confusion. Prior to this, I had texted her specifically requesting a chicken breast snack box, and she also only eats chicken breast herself.
Despite this, when we went to eat the meals, neither box contained chicken breast. Instead, each contained a drumstick and inferior chicken pieces — I would describe it as little more than a “box of bones.”
Unfortunately, we were unable to return to the restaurant at the time as we were caring for a very elderly relative. When I returned to Galway, I phoned the Oughterard branch and spoke with the manager, Hassen. He remembered the order and admitted that chicken breasts had not been included. However, his justification was that we were not charged for them — something we were never informed of at the time of purchase.
Cost was €22.40 for the two boxes and a medium and large drink.
He also criticised the fact that I was calling several hours after the order. I explained this was unavoidable given our circumstances.
Allowing a customer to leave without fulfilling their specific order — and knowing it — is poor practice. Attempting to justify it afterward only makes it worse. I’ve been a regular Supermacs customer in Galway City and always received proper chicken breast snack boxes, with receipts to prove it.
Sadly, this experience has damaged my confidence in the Supermacs brand, at least at this location. I hope the company takes steps to improve quality control and customer service.
23/04/2025: the workers need to stop starring at customers its quite concerning, also price’s are WAY to high and the slushy machine is rarely in service and curry cheese chips need more cheese than they give
Not rated |
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Supermac's
Craughwell
03/07/2024: It's fast food. Tastes better than expected.
No comfortable seating and unclear waiting times.
Staff is friendly.
05/06/2024: Great place to get food
Gives great portions
All though sometimes they give u the wrong order..........=here i am nearly 12 months later and I can't say I'm impressed I would give it a 2/10 the chips taste like pre made and are soggy the chicken tenders are so soggy they were like water
I taught you would improve but you clearly didn't I will be back in 12 months for another review hope it improves.............=
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