Discover the best restaurantof american in Trim

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Reviews

Stockhouse


Trim
01/08/2026: We had a lovely impromptu family meal on our trip here and it was a great experience. Friendly, warm service and delicious food (the hazelnut-crusted salmon was a particular highlight). 100% recommend if you're visiting Trim!
26/07/2026: Every other Google review I've left has been positive, so it takes a lot for me to write a review like this. We had an absolutely appalling experience tonight at Stockhouse. We booked a table for five at 7.30pm for my mother's birthday and ended up leaving at 10pm without ever being served our mains. Our order wasn't taken until around 8pm, and only after we called someone over. Our starters didn't arrive until 9.10pm, again only after we asked. By that stage, the table beside us (table of 4 who came in the same time as us) had already received their mains about 25 minutes earlier. They had finished their meal and left before we had seen a single main course. Nobody checked on us all evening without us having to catch their attention. We also watched two other groups complain and leave. At around 9.50pm, my father asked the table of 4 who came in the same time as us if they had finished and paid, and mentioned that we were still waiting on our mains. At 10pm, which is the restaurant’s closing time, my father raised the issue with the owner. There was no acknowledgement of how long we'd been waiting, no apology and no explanation. Instead, the owner criticised my father for "ballyragging the restaurant to the other table". My father came back and sat down, but the owner followed him over, repeated the accusation and told us that discussing the service with another table was a disgrace. That was the point we decided to leave. As we were going, the owner also told us at the reception desk that we should be ashamed of ourselves and that in thirteen years of business he had never had people like us in the restaurant. The explanation we were given for the delay was that we had ordered ribs as a starter. If ribs take over an hour to reach the table, they simply shouldn't be on the menu. For the owner to speak to my father like that, in front of my mother on her birthday, was completely unacceptable. We offered to pay for what we'd had but were refused by the manager. I can't help wondering if we simply ended up bearing the brunt of the owner's frustration after at least 2 other tables had already complained and walked out shortly before us. None of this reflects on the kitchen or floor staff, who were clearly doing their best. The responsibility lies with the ownership for what was clearly a lack of systems, training, planning or all of the above.

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