The best restaurantsof fast food in Dundalk

06/05/2026: I had a really disappointing experience at McDonald’s that I feel needs to be addressed. I was served by a staff member named Naoise, who was absolutely lovely—patient, polite, and genuinely kind. She handled my request professionally when I asked for extra caramel and went to check with a supervisor or team lead named Grace. Unfortunately, that’s where the experience completely went downhill. Grace reacted in an extremely unprofessional and aggressive way. She raised her voice, slammed the caramel down on the counter with unnecessary force, and then proceeded to speak about me while I was still standing right there at the window. It was uncomfortable, disrespectful, and honestly quite shocking to witness. There was absolutely no reason for that kind of attitude over such a simple request. Customers should never be made to feel like a problem or spoken about in that manner. I left feeling disrespected and singled out, which is not acceptable in any customer service environment. Grace clearly needs further training in professionalism, communication, and basic respect when dealing with customers. On the other hand, Naoise deserves recognition for maintaining a calm and friendly attitude despite the situation. I will be escalating this to head office, as this kind of behaviour should not be overlooked.

05/05/2026: Most the times I go, there's something missing or wrong with my order