The best restaurantsof italian in Killarney

28/09/2024: The food is very good here but the staff really need some training, the manager was extremely rude I have never seen the likes of it, just completely ignoring us and never asking was everything okay or did we need anything, it was impossible to get her attention. Unfortunately there was a black hair in my carbonara and I tried to get her attention but was being ignored, I then went into the restaurant to tell her and I received absolutely no apology, she didn’t offer to have it remade. All she said was okay??? I then asked to get it remade which they did and I was very grateful but again received no apology, even when the new dish came out the manager didnt bring it out or check to make sure everything was okay or take away the food with the hair in it. At the end I do appreciate that the carbonara was taken off the bill but the money was not an issue I would preferred to be treated with some respect and to have gotten an apology, when we paid there was a sneaky comment left “well we don’t know who’s hair it was but I guess a hair is a hair whover it belonged to” insinuating it was mine but neither me or my partner have black hair so there is no possibility. I had come here for many years quite often but to be honest I wont be coming back it has just ruined my view of the restaurant sadly.

17/09/2024: Wir hatten drei verschiedene Pizzen. Sie waren ok. Hatten aber geschmacklich nichts mit Pizzen in Italien oder aus guten deutschen Pizzerien gemeinsam. Das Personal war freundlich und die Wartezeit auf Getränke und Pizza war ok.