The best restaurantsof italian in Sligo
2 restaurants in GastroRanking
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7,2
1477 Reviews |
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RUGANTINO
Sligo
09/07/2026: Not sure about this place. Dull and not good rigatoni ala Norma. I would say aubergine and courgettes had seen better days, swimming in an oily tomato ? sauce. Seafood spaghetti was plentiful but sauce like water. I wonder is there a lack of understanding of what good Italian food is?
05/07/2026: A thoroughly disappointing experience in Rugantinos. Myself and my family were on a short trip to Sligo and we decided to book Rugantinos for two nights in a row as it has such a large menu and we had previously enjoyed dining here. Our party of 12 were all massively underwhelmed by both the food and the service. We shared some starters including chicken wings, calamari, garlic focaccina and bruschetta. The chicken wings were hard and dry, the calamari was bland and the bruschetta was soggy and underseasoned. We all ordered a main dish and we were disappointed to say the least. The mussels were way over seasoned, the pizza had a soggy base and way too much cheese and the chicken in mushroom sauce was way over cooked. The children's meals at €12 are far too big. When we asked for a dessert menu, there was no option for a children's dessert which in a family restaurant, I find very strange. When asked was this possible, we were told no that there was gelato on the menu. This was priced at €9 for two scoops! Three of our party ordered the creme brulee along with other desserts and coffees. All bar the creme brulees arrived quite promptly so after a while we asked were the creme brulees coming and the waitress said she would check. I saw her ask the waiter who had taken our order and he said to her "oh fuck I forgot". Having worked in the service industry myself for a very long time, I completely understand that mistakes happen. Instead of apologising for his mistake, he came over and said they came from a different section and essentially we needed to be patient. When I went to pay the bill, no one asked how everything was or even uttered a thank you. We paid the €520 bill and cancelled the table for the following day on the way out. No one seemed to be bothered. A very poor display of Irish hospitality and service. Not one of us will be back.
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3,0
150 Reviews |
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Apache Pizza
Sligo
15/04/2026: The first and last time I was there
26/02/2026: I am writing to formally raise a complaint regarding an order I placed earlier today through Just Eat.
There was an issue with the delivery location, and unfortunately my order was delivered to the wrong address. I received only one missed call from the delivery driver. When I returned the call, he informed me that the order had already been delivered and advised me to contact the restaurant directly.
I then contacted the restaurant to explain the situation. Unfortunately, the staff member I spoke with was extremely rude and unprofessional and caused further unpleasant arguments. She made me even more upset. She did not introduce herself, and when I asked for her name, she refused to provide it, stating that she did not have to disclose her name and that she was the supervisor.
During the conversation, she repeatedly blamed me for entering the wrong address, which I did not do. I have previously ordered from your restaurant without any issues. When I explained that the delivery driver had only attempted to contact me once, she responded sarcastically, asking whether the driver was expected to keep calling if I did not answer. She also asked in a sarcastic tone whether I wanted a refund or another pizza.
I paid €32 for this order, and I believe it was unfair that the delivery driver handed my order to someone else without making further reasonable attempts to contact me. I later contacted Just Eat and was issued a refund, as there may have been an issue with the location services on the app.
However, the manner in which I was treated by your staff member was unacceptable. I respectfully request that this matter be addressed and that the staff member involved provide an apology for her unprofessional conduct. I also hope that steps will be taken to ensure a higher standard of customer service in the future.
If this matter is not resolved appropriately, I will consider raising the issue with the relevant consumer services authority.
Thank you for your attention to this matter
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